Practice Dashboard

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Practice Dashboard: Engagement Stats

The following engagement stats are reported monthly (circle) and all-time (square): Orders = Total order requests submitted through the mobile app. Appointments = Total appointment requests submitted…

Updated 4 months ago by Karyn Ekola, CVPM

Practice Dashboard: App Download Stats

Total users — This number represents the total number of users who have downloaded your app, verified their account, and logged in to the app. Users connected to data — Of the total users count, this…

Updated 4 days ago by Karyn Ekola, CVPM

Creating a Manager Account in the Practice Dashboard

The practice dashboard has different levels of access. The highest level of access is the Manager role. When you receive initial notice that your dashboard is ready for you to begin using, you will b…

Updated 3 months ago by Karyn Ekola, CVPM

Getting to Know Your Practice Dashboard

🎥 Prefer to learn by video? Watch this video tutorial for an overview of your Dashboard! Your practice dashboard is the primary hub of the backend of your Vet2Pet platform. Only users with assigned r…

Updated 3 months ago by Karyn Ekola, CVPM

Creating Roles and Privileges for Your Team

🎥 Prefer to learn by video? Watch this video tutorial for an overview of Creating Roles! You can create limited dashboard access for your staff by creating “roles” that are associated with certain fe…

Updated 3 months ago

Deploying Invite All and Reinvite All

Inviting Clients to Your App Once your app is live, and if your PMS has a full data connection with Vet2Pet , we are able to pull a report of all active clients with an email on file, who have had a…

Updated 2 months ago by Karyn Ekola, CVPM

Directions for Adding Dashboard to Phone or Tablet

The most efficient way to send pictures as personal push notifications is to snap photos on a mobile device or tablet. A practice smartphone or tablet works great! Use this for quick postoperative ph…

Updated 3 years ago

Client % Calculation

This percentage is calculated by the number of active app users divided by the total number of clients in their system that have had a transaction in the past 12 months. You will not see this calcula…

Updated 10 months ago

Practice Dashboard: Revenue Per Client Loyalty Program Graph

Revenue Per Client Loyalty Program Graph. As your clients begin to participate in your loyalty program, you will be able to use the below graph to evaluate their spending behavior. Graph definitions.…

Updated 4 years ago

QR code and app store links

There are several resources available for practices to help with promoting the mobile app under Settings > Practice Info. Here is where you will find the following: Direct links to your app on the Go…

Updated 1 year ago by Karyn Ekola, CVPM

Practice Dashboard: Loyalty Program Revenue Tracker

Congratulations! It's your 1-year "app-iversary"! After you have used your loyalty program for one year, the Loyalty Program Revenue Tracker will appear on the main page in your practice dashboard. T…