Getting to Know Your Practice Dashboard
Updated
🎥 Prefer to learn by video? Watch this video tutorial for an overview of your Dashboard!
Your practice dashboard is the primary hub of the backend of your Vet2Pet platform. Only users with assigned roles and privileges will be able to access the practice dashboard. If you would like to assign staff members access to your dashboard, click HERE.
The top of your practice dashboard provides quick access to:
- Global Navigation Toolbar: *Vetsource Multi-Service Users only
- Support/Contact Tabs: Vet2Pet Support, Contact your Vet2Pet Coach, Vet2Pet Billing Inquiries, and Vetsource Prescription Management Support
- Resources Tabs:
- Marketing materials
- App Academy
- Knowledge Library
📢 Important announcements from Vet2Pet (via the purple banner)
The left side of your practice dashboard is where you will:
- Manage incoming requests and communications from your app users
- Change your mobile app colors, buttons, images, and links
- Change your app settings for your loyalty program, appointments, selfies, and refills
- Access app performance reports
- Trigger your selfie slideshow for your lobby TV
Support from Vet2Pet:
We offer loads of support for you, including:
- A dedicated personal app success coach
To request a session with your coach, select Contacts at the top of the dashboard and click 'Contact Your Success Coach.' If you aren't sure who your coach is, simply select any name from the list, they will make sure your message gets to the right person! All our coaches have hands-on clinic experience, meaning they thoroughly understand your dashboard metrics, can walk you through new features, and are ready to answer any questions. They are also a fantastic source of inspiration to help you maximize your Vet2Pet platform.
- Anytime access to technical support
- Find phone numbers or emails for the department you're looking to reach or a link to submit a support ticket under the Contact button.
- Chat with us! Click the icon in the bottom right of your dashboard to contact us anytime. If we aren't immediately available, we will email you back as soon as we can.
