All Categories > Primary Features > Conversations - App Chat and 2-Way Texting
Take a tour of the Conversations dashboard. Active Conversations — This is where all open conversations are listed. If chat urgency settings are enabled, the conversations will sort by urgency first,…
Updated 9 hours ago by Karyn Ekola, CVPM
To enable App Chat: From your practice dashboard: Settings > Conversations. Under Conversations Preferences, toggle on Enable App Chat.. Choose the audience who can access chat in the mobile app. Act…
Updated 2 years ago by Karyn Ekola, CVPM
Practices can send and receive text messages through the Vet2Pet platform. 🎥 Prefer to learn by video? Watch this video tutorial for an overview of App chat and 2-way texting! Go to video lesson To e…
Updated 5 months ago by Karyn Ekola, CVPM
If your practice is planning to use Vet2Pet's 2-way texting feature powered by Twilio, at any point in the future, please take a moment to review Twilio's policies regarding unacceptable messaging co…
🎥 Prefer to learn by video? Watch this video tutorial for an overview of the conversations feature. With the Department/Providers feature enabled under Settings > Conversations , app users can choose…
🎥 Prefer to learn by video? Watch this video tutorial for an overview of the conversations feature settings. Practices with App Chat enabled can create departments or providers for communicating with…
Desktop alerts can be enabled to provide an additional layer of awareness for incoming chat and text messages and Visit Tracker arrivals from pet owners. In order for desktop alerts to work, you must…
How to implement App Chat in practice . To support your clients during COVID-19, provide App Chat as a free service to all clients for a short period of time.. This is a great way to support your com…
Both parties (the practice and the pet owner) can upload live or recorded videos to the chat thread in the app platform. This is very much like texting a video clip to a friend. Dashboard view: Pet o…
Updated 7 months ago
Conversations writeback is enabled for practices using Avimark, Cornerstone, or Vetspire. Writeback saves time, reduces manual data entry, and automatically adds valuable information to a patient’s m…
Updated 9 hours ago by Kate Zirkle
Updated
by Kate Zirkle
