All Categories > Primary Features > Conversations - App Chat and 2-Way Texting
3 articles by 1 author
Take a tour of the Conversations dashboard. Active Conversations — This is where all open conversations are listed. If chat urgency settings are enabled, the conversations will sort by urgency first,…
Updated 11 months ago by Karyn Ekola, CVPM
Conversations. Conversations is a two-way messaging feature that makes client communication effortless. Say goodbye to phone tag and hello to quick, convenient messaging that keeps your team connecte…
Updated 2 days ago by Karyn Ekola, CVPM
2-Way Texting. Is a great way to communicate back and forth with your clients. Within our platform, you can quickly message clients, send pictures, videos, or PDFs. Bonus your team can easily manage…
Updated 1 day ago by Karyn Ekola, CVPM
If your practice is planning to use Vet2Pet's 2-way texting feature powered by Twilio, at any point in the future, please take a moment to review Twilio's policies regarding unacceptable messaging co…
Updated 1 year ago by Karyn Ekola, CVPM
Conversations by Department/Provider: This is a great tool to help your team organize your chats. With the Department/Providers feature enabled app users can choose the Department/Provider they want…
Updated 2 weeks ago by Karyn Ekola, CVPM
🎥 Prefer to learn by video? Watch this video tutorial for an overview of the conversations feature settings. Practices with App Chat enabled can create departments or providers for communicating with…
Updated 3 years ago by Karyn Ekola, CVPM
Desktop alerts can be enabled to provide an additional layer of awareness for incoming chat and text messages and Visit Tracker arrivals from pet owners. In order for desktop alerts to work, you must…
How to implement App Chat in practice . To support your clients during COVID-19, provide App Chat as a free service to all clients for a short period of time.. This is a great way to support your com…
Both parties (the practice and the pet owner) can upload live or recorded videos to the chat thread in the app platform. This is very much like texting a video clip to a friend. Dashboard view: Pet o…
Updated 2 years ago
🎥 Prefer to learn by video? Watch this video tutorial for an overview of Conversations writeback! Conversations writeback is enabled for practices using Avimark, Cornerstone, or Vetspire. Writeback s…
Updated 8 months ago by Kate Zirkle
Updated
by Karyn Ekola, CVPM
