Analytics

View mobile app, health service reminder, appointment reminder, postcard reminder and loyalty program analytics.

6 articles by 2 authors

Appointments

Appointments can be requested from the app and managed through the practice dashboard. Third-party integrations are also available for direct appointment booking.

7 articles by 2 authors

Automated Reminders

Reminders for upcoming health services and appointments are automatically sent via email and push notification. Reminders can be enabled and disabled as needed.

14 articles by 3 authors

Conversations - App Chat and 2-Way Texting

Conversations (App Chat and 2-Way texting) are two-way messaging features that allow clients and providers to communicate back and forth, including sharing pictures, PDFs, and videos.

10 articles by 2 authors

Loyalty Program

Your loyalty program is a powerful way to engage and retain your best clients. Learn how to set up your program, and how to administer stamps and rewards.

Message Center

Send emails and push notifications to all of your clients from the Message Center. Clients don't have to have the app to get an email.

8 articles by 1 author

Pets in the App

The first time a user logs into their app, their pets and healthcare reminders are auto-loaded. The user may also manually add pets and reminders as needed.

6 articles by 1 author

Pharmacy Refills

Pet owners can request medication and food refills for in-house pickup, or order directly from your Vetsource (or other) online pharmacy through the app.

5 articles by 1 author

Post-Visit Surveys

Send post-visit surveys to clients following a scheduled appointment and obtain a Net Promotor Score for your practice.

3 articles by 1 author

Reviews

Pet owners can review your practice anytime from the app. Positive reviews will be directed to online sharing sites. Reviews can be linked to the loyalty program for maximum engagement.

1 article by 1 author

Selfies

Pet owners love sharing selfies of their pets with their veterinary friends! And, these selfies give you great storytelling content for social media and your lobby TV.

5 articles by 1 author

Special Offers

A feature that will be enhanced significantly in 2023, Special Offers allows practices to send targeted messages to clients who have opted in to receive special offers in the mobile application.

1 article by 1 author

Visit Tracker

Visit Tracker features are available to hospitals on an opt-in basis. These feature offers a streamlined check-in process for curbside care that reduces the practice’s incoming phone calls.

1 article by 1 author

Virtual Payments

Your mobile app can be used to capture payment for invoices, medication refills and telemedicine consults. This feature will help your team be faster and safer collecting payment from clients especially in curbside care situations.