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Message Center

Creating an Email Message and/or Push Notification in Message Center

🎥 Prefer to learn by video? Watch this video tutorial of how to use our Message Center! Email messages and/or push notifications can be sent to clients instantly, can be scheduled for delivery on a f…

Updated by Karyn Ekola, CVPM

Taking Advantage of Suggested Messaging Content

Content is added and updated regularly to the Message Center's Suggested tab. Practices can also submit requests for suggested content to be added by filling out this request form. These messages can…

Updated by Karyn Ekola, CVPM

Scheduling Emails and/or Push Notifications for the Future

Your practice can pre-schedule emails and/or push notifications for delivery on a future date. Increased compliance? Yes, please! Use this to remind your clients on the first of each month to give th…

Updated by Karyn Ekola, CVPM

Scheduling Recurring Emails and/or Push Notifications

Practices can schedule recurring emails and/or push notifications for delivery on a specific cadence. Get ahead of the game! Create your 3-month content calendar at one time, so you can set it and fo…

Updated by Karyn Ekola, CVPM

Message Center Target Users

When sending email messages and/or push notifications , your practice has several options when it comes to your audience, or who will receive the message. These audiences are called Target Users. To…

Updated by Karyn Ekola, CVPM

How Push Notifications Work

Push Notifications are one-way messages sent to your clients through the app. Each app user can choose how they want to experience notifications on their personal device. The most common notification…

Updated by Karyn Ekola, CVPM

Troubleshooting Undelivered Notifications

App users will not receive some or any push notifications in the following scenarios: The user did not agree to receive push notifications when they first signed in to the app. The user has turned of…

Updated by Karyn Ekola, CVPM

Enterprise Message Center - for practice groups

Veterinary practice groups or individuals who manage more than one veterinary practice can have all of their practices displayed when creating a message from the Message Center, allowing for creation…

Updated by Karyn Ekola, CVPM

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