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Health Service Reminders

Automated Health Service Reminders

Health service reminders listed in your practice management software will be displayed in the mobile app for each pet under Reminders , along with the due date or past-due status. With Pet Sync , the…

Updated by Karyn Ekola, CVPM

Managing Postcard Reminders

Postcard reminders. Postcard reminders can be added to subscription packages for practices in the United States with a complete data connection to the practice management software. Postcard reminders…

Updated by Kate Zirkle

Personal Pet Reminders Added by User

To help manage a pet's healthcare, app users can create personalized reminders in a pet’s profile. From Reminders , tap Add Reminder. Here, a user can name the reminder, set the date and time, and ch…

Updated

Health Service Reminder Settings

Practices can determine how and when to notify pet owners about their pet's upcoming service reminders. These communication preferences can be set up in your practice dashboard: Settings > App Prefer…

Updated by Karyn Ekola, CVPM

Excluding digital reminders

Practices can exclude specific reminders from the health service reminder system, thus halting a reminder from being sent to the client. To add suppressions, go to Settings > Health Service Reminders…

Updated by Karyn Ekola, CVPM

Postcard Reminders Mailing Schedule

Postcard reminders are sent automatically once per month for patients with a past due reminder from the previous calendar month, and to patients with a reminder coming due in two calendar months. Use…

Updated by Karyn Ekola, CVPM

Postcards Returned as Undeliverable? Here Are Some Best Practices

For practices sending postcard reminders, there are going to be times when postcards are returned to the practice as undeliverable. Prior to being mailed, every batch of postcards goes through a mand…

Updated by Karyn Ekola, CVPM

Postcard Reminder Features

Postcard features:. The postcards include fun artwork that will catch your client's eye—they're way too cute to be mistaken as junk mail. Postcard fronts feature the practice's logo, and a QR code di…

Updated by Kate Zirkle

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