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Appointments

Requesting an Appointment From the App

Clients like having the ability to request an appointment outside of business hours, or without having to call your practice. Your clients can request an appointment from multiple areas in the app. F…

Updated by Brittany Yost, CVPM

Receiving New Appointment Requests

When a client submits an appointment request through the app, it will be displayed under the New tab, there will be a notification on the left sidebar next to Appointments , and an email will notify…

Updated by Brittany Yost, CVPM

Using the Daily Appointment Calendar in the Dashboard to Review Confirmations

​ Clients may submit appointment requests through the mobile app. Appointment requests and confirmations of booked appointments can be managed in the dashboard under Appointments.

Updated by Karyn Ekola, CVPM

Configuring Appointment Request Settings in the Practice Dashboard

🎥 Prefer to learn by video? Watch this video tutorial for an overview of the appointment settings: Specific fields can be customized for appointment requests in the app. Once a change is saved, it's…

Updated by Karyn Ekola, CVPM

Setting Special Hours for Appointment Requests

The practice dashboard includes settings that allow practices to enable or disable specific days or times of day that appointments can be requested. You can set this up or make changes by going to yo…

Updated

Appointment Cancellations

Practices can choose whether or not to allow clients to cancel appointments through the app. To select your cancellation preferences from your practice dashboard: Settings > Appointments > Request Pr…

Updated by Karyn Ekola, CVPM

Integration with Vetstoria

A custom integration is available for practices using Vetstoria for direct appointment booking. Due to the complex configurations needed, contact us if you would like set up Vetstoria in your mobile…

Updated by Karyn Ekola, CVPM

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