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Appointment Reminders

Automated Appointment Confirmation Basics

If a patient has a scheduled appointment in the practice management software (PMS), it will be reflected in the mobile app under Upcoming Appointments. Appointment times must be enabled and configure…

Updated by Karyn Ekola, CVPM

Setting Up Your Appointment Confirmation Preferences: Start Here

Custom messaging and times can be displayed in your mobile app and practice dashboard based on appointment types or reasons as set up in your practice management software (PMS). Some default settings…

Updated by Karyn Ekola, CVPM

Setting Your Appointment Reminder Cadences

Once appointment reminder delivery options have been selected, practices can select how many reminders will be sent for any appointment. Appointment Confirmations Appointment confirmations can be sen…

Updated by Karyn Ekola, CVPM

Enable Time Override Settings

Time override by notes prefix. Custom messaging and appointment times can be delivered if a specified prefix or keyword is entered as the first text into the appointment notes box. This override opti…

Updated by Karyn Ekola, CVPM

Appointment Confirmation Write-Back to PMS

Appointment confirmation write-backs are available for practices using AVImark, Cornerstone, Neo, Shepherd, and Vetspire. Please click HERE to request this feature! There is no additional cost. We ma…

Updated by Karyn Ekola, CVPM

Save-the-Date Notices

Save-the-date notices can be set up as part of your automated appointment reminder portfolio and are especially helpful if your practice regularly forward books client appointments. Save-the-date not…

Updated by Brittany Yost, CVPM

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