Pharmacy Settings and Configurations

Order Request settings can be configured in the Dashboard > Settings > Pharmacy Orders

The following settings are available for adjustment:

  1. Enable/disable feature
  2. Enable same-day requests (by default this is turned OFF).
  3. Email alerts when an order is requested for pick up
  4. Under Available Days for Food/Rx, you can select what days of the week to you want to allow app users to request an in-house order, as well as general time slots they can select each day. This should represent the general availability you want to enable for order pick ups on a recurring basis.
To set a practice closure or turn OFF in-house Order Requests on a specific day, such as holidays, go to the Dashboard > Settings > Practice Info > Closure Dates, and list any date that the practice will be closed (or that Order Requests should be disabled) outside if your general availability.
  1. The Custom Dates section allows for further customization, in the event that you ever need to set availability that overrides the general Available Days for Food/Rx settings--either for any specific date or date range. Example: Is your practice open one Saturday a month where you need to have Order Requests enabled just for that Saturday?

These Custom Dates will override the dates listed in Settings > Practice Info > Closure Dates.

For information on linking your online pharmacy to the app, click here.


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