Pharmacy Settings and Configurations
Order Request settings can be configured in the Dashboard > Settings > Pharmacy Orders
The following settings are available for adjustment:
- Enable/disable feature
- Enable same-day requests (by default this is turned OFF).
- Email alerts when an order is requested for pick up
- Under Available Days for Food/Rx, you can select what days of the week to you want to allow app users to request an in-house order, as well as general time slots they can select each day. This should represent the general availability you want to enable for order pick ups on a recurring basis.
To set a practice closure or turn OFF in-house Order Requests on a specific day, such as holidays, go to the Dashboard > Settings > Practice Info > Closure Dates, and list any date that the practice will be closed (or that Order Requests should be disabled) outside if your general availability.
- The Custom Dates section allows for further customization, in the event that you ever need to set availability that overrides the general Available Days for Food/Rx settings--either for any specific date or date range. Example: Is your practice open one Saturday a month where you need to have Order Requests enabled just for that Saturday?
These Custom Dates will override the dates listed in Settings > Practice Info > Closure Dates.
For information on linking your online pharmacy to the app, click here.
